IXEN Robotics Privacy Policy

At IXEN Robotics Pte Ltd (hereinafter referred as “IXEN Robotics”) we consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information is collected and recorded by IXEN Robotics website (https://ixen-robotics.com) and how we use them.

IXEN Robotics will only retain the personal data you have supplied for as long as is necessary to achieve the purposes outlined in this Privacy Policy and may from time to time update this Privacy Policy to ensure that this Privacy Policy is consistent with our future developments, industry trends and/or any changes in legal or regulatory requirements.

By submitting your personal data to us, or signing up for any Event, Product and Services offered by us, you will be treated as having given your permission – where necessary and appropriate – for disclosures referred to in this privacy policy.

General

What personal information do we collect?

When registering or ordering products on our website, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience.


When is the personal information collected?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our website.


How do we use your personal information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:


How do we protect your personal information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and sensitive information such as credit card information are not stored or processed on our servers.

Cookie

What is a cookie?

Cookies are small files that a website or its service providers transfers to your computer's hard drive through your web browser (if you allow) that enables the website or service providers to recognise your browser, capture and remember certain information to deliver a more user-friendly experience on the website.

The cookies themselves cannot collect any information stored on your computer or your files. To protect your privacy, your browser only gives a website access to the cookies that belongs to the website.


How are the cookies used?

IXEN Robotics website use cookies to help identify registered members as well as to remember and process the items in your shopping bag. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about website traffic and website interaction so that we can offer better website experiences and tools in the future.


How do we use your personal information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:


Can I disable the cookies?

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

If you disable cookies off, some features will be disabled; it will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

Web Analytics

Like many other Web sites, IXEN Robotics website makes use of third party web analytics, such as those of Google Analytics as well as web server log files.

Google Analytics is a web analysis service provided by Google. It utilises the data collected from IXEN Robotics website to track reports website traffic. For more details, please refer to Google’s Privacy Policy.

The web server log files merely logs visitors to the site - usually a standard procedure for hosting companies and a part of hosting services’ analytics.

The information collected from Google Analytics and the web server log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyse trends, administer the site, track navigation patterns around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.



If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at support@ixen-robotics.com.

Last Updated 31st October 2015